Workplace problem identification (Solution-Focused Approaches to Problem Solving and Empowering Conversations)

This 2-day course (16 hours) equips participants with essential skills to identify workplace problems effectively. We’ll explore both traditional problem-solving techniques and cutting-edge AI approaches. By the end of the course, learners will be well-prepared to address workplace challenges with confidence.

1. Recognizing Impact:

   • Understand how workplace problems affect job responsibilities.
   • Identify symptoms that signal potential issues.

2. Clear Articulation:

   • Develop concise communication skills for expressing problem statements.
   • Frame problems systematically.

3. Effective Recommendations:

   • Generate practical solutions to address identified issues.
   • Evaluate the feasibility and impact of proposed solutions.

4. AI Integration:

   • Introduction to Generative AI:
     • Explore techniques like GANs, VAEs, and language models.
     • Discuss their applications in content creation and data synthesis.
   • Hands-On Activities:
     • Experiment with pre-trained models to generate art or text.

5. Ethical Considerations:

   • Bias Awareness:
     • Understand biases in AI algorithms.
     • Explore fairness metrics and mitigation strategies.
   • Transparency and Explainability:
     • Discuss model interpretability using techniques like SHAP.
   • Privacy and Responsibility:
     • Address privacy concerns related to data and model deployment.
   • Social Impact:
     • Encourage critical thinking about AI’s broader implications.